IncFile Review: The Best Company Formation Service?

IncFile Review

★★★★★

Date Established

2004

Location

Houston, TX

Pros

  • Completely FREE option
  • Great customer service
  • Free registered agent service
  • Reliable and well-known company

Cons

  • The signup process has upsells
  • No legal services available
  • Support can be slow to respond

Manually registering an LLC is a long and complicated process that most people would rather forego. It is easy to forget one form or detail, which would set you back and confuse the entire objective. Over the years, several services have come up to solve this for you, and one of the popular options is IncFile.

IncFile is a company based in Houston, Texas, and was started in 2004 to provide a full suite of services to form an LLC, C Corp, and S Corp. In simple terms, it makes the entire process you need to go through to apply for an LLC much easier. Since starting, it has helped create more than 500,000 companies and providing a range of support services.

It offers customized services to clients based on the type of business and state. One of the best takeaway points about IncFile is that everything is so straightforward from start to finish. They have made significant moves to simplify the process as much as possible.

In this IncFile review we’ll cover everything you could possibly want to know before deciding to use them for your company formation needs.

IncFile Pros and Cons

Before getting into details about IncFile and what it offers, these are some of its advantages and disadvantages.

Pros

  • The silver package makes it the most affordable LLC registering service since it costs $0. The only cost you incur is the state fee, which they state upfront. They also offer gold and platinum packages that are more affordable compared to competitors.
  • Other than its initial affordability, they also give you an entire year of free registered agent service, which is available for each package that they offer.
  • You get timely and unlimited customer support services via phone and email for any concern that you may have. This also includes lifetime email reminders for any deadlines coming up, so it is easy to track what is needed.
  • Provide tax filing services while giving discounts when you file both corporate and personal taxes with them.
  • A seamless registering process that you can complete in about 10 minutes, and they take care of the rest. They give adequate details about what information they need and what they will use it for.
  • Free business tax consultation with a professional upon signing up.
  • They provide online storage for all your filing documents for quick access.

Cons

  • They don’t offer consultations with a lawyer.
  • You may not get ahold of customer support fast on your first interaction. So be patient.
IncFile Review

★★★★★

Date Established

2004

Location

Houston, TX

Pros

  • Completely FREE option
  • Great customer service
  • Free registered agent service
  • Reliable and well-known company

Cons

  • The signup process has upsells
  • No legal services available
  • Support can be slow to respond

IncFile Pricing

The packages that IncFile gives are some of its most significant advantages as far as competitors are concerned. Within what they provide, there is something for everyone, and they each give value for money. There are three packages available for you, silver, gold, and platinum. They each offer everything you get in the base option and a few add-ons when you upgrade.

Silver Package

This is the primary option you get when signing up to the site, and it works for all types of LLCs. It costs $0 plus the state fees, which differ from one state to another. When starting, you must provide your region as the first process. With this, they can give you details of how much it will cost before proceeding to the next step.

As mentioned earlier, this is an effortless process thanks to the latest technology utilized at IncFile. So, what exactly does this package get you?

  • Fast processing. Once you get a hold of the customer service team and fill in your details, IncFile guarantees that filing with the state is done the following day. The entire process takes about three weeks when you choose this package. However, you can pay an extra amount depending on your state to get to get it expedited, so it takes only four business days.
  • Checking company name availability. It is not automatic that what you initially choose for your company is available for you. IncFile will check whether the name you want has been registered with another company. If it is unavailable, you will have to make a change.
  • Filing your documents. Filing is the easy part of this process; a lot of preparation goes into ensuring that all the details are correct and are ready for the next step. Expect a back and forth with the customer representatives in case of any clarifications. When this is done, your articles of organization are sent to the state.
  • Free registered agent for a year. An LLC needs to have a registered agent to make Emails orderly and protect their privacy. IncFile allows you to use their address for your mail free for one year. This will enable it to limit junk mail and how much information is available to third parties. The service can be renewed for $119 annually.
  • Signed statement of the organizer and resignation. This statement is required when you want to set up a business checking account. It includes signed information by the organizer of the company identifying its initial members. The document shows that the organizer has completed his function and confirms the current members.
  • Filing status tracking. This makes it easy for you to follow up on the progress of your filing process when you need to. It gives you the correct information in real-time, so you don’t have to keep emailing the customer representatives.
  • Separate banking account. Among the third-party partners is Bank of America which makes it easy for you to set up a business banking account. This ensures that you take advantage of all their services and offers, so you don’t have to mix your personal finance with the business.
  • Certified copy of the articles of organization. This is a signed copy of the articles, which is included in your documents upon filing. It gives more information and certification that the process was legal and legitimate.
  • Online documents storage. IncFile provides online storage for all your documents of incorporation for easy access. It allows you to check, download and share any aspect of the papers instantly.
  • Lifetime alerts. It is easy to forget to file something, post reports, or renew your licenses. With this package, you get automatic alerts to remind you of upcoming deadlines so you don’t miss them.
  • Automatic delivery. They send you a notification when your documents are ready, and they will be available for you on your dashboard. This makes it easy to track all your purchases and records.
  • Other offers. There are also optional third-party services that they give you access to, such as a tax consultation without charge, a domain name, and a website to get you started.

Gold Package

You will pay $149 plus your state fee, which gets you all the silver package features and a few more.

  • Operating agreement. This is a customized document that shows the agreement between the owners of the company. It gives details of the rights, ownership, and responsibilities of the members of the LLC. It provides the structure of your business and ensures that everyone’s role is clear from the start.
  • Employer Identification Number. It is assigned by the IRS to identify a taxpayer. This is an essential requirement when you want to open a bank account and file your taxes. IncFile will get the number for you, which is faster than if you did it yourself manually.
  • Banking Resolution. This is important when the members authorize opening a bank account for the business by showing who can sign to approve transactions of that account.
  • Expedited formation documents. While the completed papers are available online, you need a hard copy. IncFile will send this to you via mail within 1 to 3 days of the completion.

Platinum Package

It costs $299 plus the state fees, and you get all the services in the silver and gold packages and the following.

  • Business contract templates. If you don’t have an attorney to file your legal documents, IncFile gives you a solution of over 25 professionally done templates. This gives you a good way to start creating contracts without having to incur attorney fees.
  • Domain and Email service. The domain name you get in the silver package is not free, but if you opt for the platinum package, you won’t pay extra. Both the email service and domain name are free for one year, so you don’t have to spend more money setting up your website.
  • Expedited processing. You only need four business days on platinum while you have to wait up to three weeks in the cheaper packages.
IncFile Review

★★★★★

Date Established

2004

Location

Houston, TX

Pros

  • Completely FREE option
  • Great customer service
  • Free registered agent service
  • Reliable and well-known company

Cons

  • The signup process has upsells
  • No legal services available
  • Support can be slow to respond

Ease of Use

The need for a service of incorporation is to make it as effortless to file your documents and start your business officially. IncFile has managed to make this process fast and easy for anyone to do.

The first step when you log on to the website is to provide your state. They use this information to give you a complete breakdown of the cost, including your state fees. It includes some links which answer any questions you may have about what you are signing up for. It makes it easier to understand what the different terms are and their importance for your business.

With this, you can select the package you want, and you’re taken to a different page where you give the essential details. Note that they also give you the option to get some add-ons that are not in your package of choice. They cost between $35 to $150 depending on the importance and what you stand to gain. The best thing about the interface is that everything is self-explanatory, and in case of any issues, you can always ask via phone or email.

Features of IncFile

There are so many attributes that make IncFile so desirable compared to the other incorporation services available. This makes it an easy favorite for most people since it does what it promises. However, it is vital to have a more in-depth look at what features stand out that you should pay attention to.

Affordability

There is no other service of this kind that charges $0 to file your documents and register your LLC. If your budget is limited, then it only makes sense to choose this option. As far as getting value for your money, IncFile overcompensates since you are sure to get plenty at no cost. You only have to consider the state fees, which vary from one region to another. However, note that this does not go to IncFile.

If you compare the basic package and even the higher priced ones to the competitors such as the well-known LegalZoom, it costs significantly less. LegalZoom has many additional fees, which will be discussed later, while with IncFile, everything is pretty straightforward. They demand very little of you and what you get in exchange beats any deal you can find.

Ease of Order

The efficiency of a service of incorporation can be measured by how easy it is to place an order. This determines whether whatever amount you pay is worth it in the end. With IncFile, the process could not be more straightforward.

The service is mostly automated, so it takes as little time as possible since you only need to fill in your business’s details. Many competitors are also easy to use, but some will require more input from you while charging you more.

This is not to say that the service is perfect. The initial customer service by representatives leaves a lot to be desired. You may not reach the queries line instantly, which can be quite frustrating. The positive thing is that you don’t need to talk to a representative to start your order. As mentioned, the process is automated, so if you have all the details and everything is clear, you can do it.

Fast turnaround

The turnaround time offered by IncFile is a bit better than its competitors, especially since it gives next-day processing. This is one of the two parts of this process that it can control, and they do an excellent job of expediting it.

Note that when files are prepared and sent to the state for processing, how long it takes is up to the state. Some states take longer than others to finish up with the paperwork, but IncFile gives you the option to speed it up. The local government sets the rate for both the silver and gold packages, but the amount is included in the platinum service.

However, once the filing is completed and ready, they send you a notification and immediately make the documents available. This is convenient since you may have to wait until you get the hard copy that can take even a week with other services.

IncFile customer service and support

IncFile has one of the best customer service departments in the business, offering assistance via phone and email. While most of the information of what you need is available on the website, the representatives are usually available on weekdays. You can get support between 9 a.m and 6 p.m; on working days. This is both good and bad.

On the one hand, it is excellent to get customer support during the week when businesses are generally operating. However, it is unfortunate that you will have to wait until the next day to get help if you need something after hours. Fortunately, that is the only downside as far as customer service goes.

One of the benefits you can depend on when you choose this service is lifetime support regardless of how long ago you used it. If you ever need a copy of anything or help with something, the representatives will instantly attend to you. It is important to note that email may be the better alternative when reaching out to them if you have a problem that requires details.

The team is well knowledgeable on what services they can help you with and will offer direction when they cannot assist directly. This is one of the best things for a new business since things can get confusing, and you may forget many things. Having that support is incomparable.

IncFile Review

★★★★★

Date Established

2004

Location

Houston, TX

Pros

  • Completely FREE option
  • Great customer service
  • Free registered agent service
  • Reliable and well-known company

Cons

  • The signup process has upsells
  • No legal services available
  • Support can be slow to respond

IncFile Reviews

IncFile has built a name for itself after being in business for over 15 years, and has surpassed many earlier established services. For this reason, it has amassed thousands of great reviews for customers over time, and in general, it scored 4.8 out of 5.

Customers’ reviews on sites such as the Approved Shopper and Better Business Bureau (BBB) show that they enjoy the services. Some of the points that stand out from many of these testimonies include affordability, excellent customer service, ease of use, and information availability. They also enjoyed some of the other services that IncFile provides, such as amendments, annual reporting, trademark registering, and amendments.

There have been a few complaints that IncFile attended to with urgency. All of the problems were marked as resolved, which supports the fact that they have the best customer service in the market.

IncFile Alternatives

While IncFile has a wide range of advantages for your business, you may choose not to use it for one reason or the other. The good news is that there are a good number of alternatives that offer excellent services. It may be challenging to find one that will provide what you need, so here are a few top picks.

ZenBusiness

It quickly takes the second position since not only is it affordable, it also offers several services that will benefit your business. The basic package costs $39 plus state fees, which gives you more or less everything you get with IncFile. There is value for your money and excellent customer support to help you along the way. It has thousands of reviews online, which gives it a score of 4.7 out of 5.

LegalZoom

It is a more established brand and will mostly appeal to businesses looking to associate with such a company. However, it costs quite lot since its primary option costs $79 plus state fees. There are also a lot of added costs for services you would get for free with other options.

The speed of processing is also considerably slower since processing before filing can take up to 30 days. The one great advantage you get is that LegalZoom is focused on offering complete legal services when starting your business. This is a significant thing since IncFile doesn’t provide this, so you may have more to gain if you take that into account.

Rocket Lawyer

If you want another legal-based incorporation service that is more affordable than LegalZoom, Rocket Lawyer is your best choice. It has a cheaper basic plan at $39 plus state fees, which gives you access to all the legal information and assistance you may need.

They allow you to consult with a lawyer who will advise you on what you need to get started. Another plus is that if you choose to continue with that attorney for your company, you get 40% off their rate. However, you can still access legal consultation as needed for a fee.

Final Thoughts on IncFile

If the question is affordability, simplicity, and value for money when forming an LLC, the answer is IncFile. It ranks top on the list of incorporation services since it has the client in mind by providing an easy solution to various problems. The company is small business-friendly. As long as you don’t have any complications that would require legal consultations, IncFile will take care of your needs adequately.

Frequently Asked Questions

Do you have any questions about IncFile? Here are a few common ones that may help you out.

Which IncFile package should I choose?

The best thing to do is go through what each package offers and compare it with what you need. The silver plan is excellent for small businesses that don’t have many needs since they provide everything at no cost.

However, if you believe that you will need any add-ons, it would be better to pay for the upgrade.

Of course, the additional services in the gold and platinum packages are not too many, so they may not seem worth it. However, they are quite crucial in forming an LLC and may go a long way to help you start with ease.

Are there any discounts?

The most significant discount that IncFile offers is in its free base plan. The company initially provided it for $49 plus state fees, but they brought it down to $0 to make it accessible to more business people.

Is there are refund policy?

IncFile charges a cancellation fee of $30, which can only happen if they have not submitted the details to your state. Remember that they file within 24 hours, so that doesn’t give you much time. Once the documents have been sent, it is irreversible, and you won’t get back your money.

Do I need to use a company to incorporate?

No, you can form an LLC all on your own if you wish to, but it is quite a long process that will take you some time. You have to consult with your state to check what details they need to complete the filing. There is no tracking option, so you will need to follow up all on your own.

Can you file your details if you are out of the country?

Yes, you are allowed to form an LLC even if you are not currently in the country. No law prevents foreigners from forming their companies, so anyone can do it. All you need to have is a concept of the business and the necessary documents to file, and you will be well on your way.

IncFile Review

★★★★★

Date Established

2004

Location

Houston, TX

Pros

  • Completely FREE option
  • Great customer service
  • Free registered agent service
  • Reliable and well-known company

Cons

  • The signup process has upsells
  • No legal services available
  • Support can be slow to respond